Inclusion and Support Services Officer

Position Summary:

The inclusion and support services officer shall lead the advancement of inclusion by developing and implementing strategies that promote diversity, equity, and inclusion within the Mastercard Foundation Scholars Program. The officer will serve as a primary point of contact for Mastercard Foundation Scholars requiring reasonable accommodation and support the operations of the Disability Support Centre in liaison with the Office of the Dean of Students. 

Duties and Responsibilities

1. Co-ordinate activities of awareness creation/enhancement among Mastercard Foundation Scholars Program staff, Mastercard Foundation Scholars Program Mentors, Mastercard Foundation Scholars and Makerere student leaders on matters of inclusion

2. Conduct needs assessments for Mastercard Foundation Scholars with special needs to identify the required reasonable accommodation, 

3. Conduct needs assessments for Mastercard Foundation Scholars with special needs to identify other needs, including academic, social, and mental health support.

4. Co-ordinate the provision of educational needs, personal assistive devices and personal guides to Mastercard Foundation Scholars with different special needs 

5. Ensure accessibility and usability of all Mastercard Foundation Scholars Program online platforms, including the website and application portals.

6. Guide the mentorship and transition Programmes for Mastercard Foundation Scholars with disabilities.

7. Co-ordinate with the Institute of Open, Distance and e-Learning (IoDEL) to ensure Inclusive learning materials on the Makerere University electronic learning environment (MUELE).

8. Support the Office of the Dean of Students in implementing the Makerere University Policy on Persons with Disabilities

9. Support the University in undertaking periodic Disability inclusion audits 

10. Support and guide activities that publicize and enhance the services of the Disability Support Centre.

11. Collect, analyze, and report on data related to inclusion efforts and support services, identifying trends and areas for improvement.

Requirements:   Qualifications, Skills and Experience 

1. At least a Master’s Degree in Education, Instructional design and technology, or Special Education from a recognized University

2. A Bachelor's degree in any of the Humanities from a recognized University

3. A Diploma/Certificate in Inclusive Education or Disability Inclusion (in case the Masters degree is not in Special Education) 

4. Proficiency in using assistive technologies for persons with hearing and visual impairments

5. Knowledge in monitoring and evaluation of inclusion concerns in Programme work in an educational institution 

6. Proficiency in Microsoft Office and, Google Workspace, and other digital tools.

7. Excellent analytic, communication, interpersonal, writing, collaboration, problem-solving, planning/organizing, and facilitation skills

8.  At least 5 years experience in supporting the education or learning needs of students with disabilities